Residence - Palais Hoertenberg | Bolzano ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Via Museo, Bolzano, Italy, 39100

“The perfect location in Bolzano's charming old town is unbeatable.”view full review

Residence - Palais Hoertenberg is a 4-star Bolzano hotel situated in the Old Town district, featuring modern amenities such as free WiFi and private parking. The hotel is conveniently accessible from Bolzano Airport, located 5 km away.

Rooms & Amenities

Rooms at Residence - Palais Hoertenberg include air conditioning, soundproofing, and flat-screen TVs. Each unit features a private bathroom with free toiletries and a fully equipped kitchen that includes a stovetop and a dishwasher.

Dining Options

Nearby dining options include Zenzero, Vogele, and Fredi, each located just 0.5 km from the hotel. Guests can explore multiple restaurants within walking distance, providing a variety of local cuisine.

Local Area & Transport

Notable landmarks include Waltherplatz and Castel Mareccio, both within 0.5 km. Public transport options such as Via Cassa di Risparmio and Piazza Universita bus stops are only a few minutes' walk away.

Services & Access

Residence - Palais Hoertenberg features private entrances in each apartment to ensure guest privacy. The property includes essential services such as 24-hour reception and onsite parking.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Apartment Kitchen

Max:

2 persons

Shower

Coffee machine

room details

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Studio

Max:

2 persons

Shower

Coffee machine

room details

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Deluxe One-Bedroom Apartment

Max:

2 persons

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Bolzano2300 ft

Airports

Bolzano (BZO) 3.5 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wonderful Spa Experience

“I thoroughly enjoyed the spa facilities during my stay at Residence - Palais Hoertenberg. It was a perfect way to unwind after a long day of exploring the city. The ambiance was relaxing, and the amenities provided were great. I would definitely come back just for the spa!” view full review

Spacious and Modern Room

“The apartment I booked was incredibly spacious and well-equipped with modern amenities. The bed was very comfortable, and the room was exceptionally clean. I also loved the touch buttons to control the lighting and window covers, making it a high-tech yet cozy stay.” view full review

Stunning Bathroom Design

“The bathroom in my apartment was stunning and very functional. I appreciated the attention to detail in its design. It was immaculate and provided everything I needed for a pleasant experience. I just wish I could have enjoyed a hot shower during my stay.” view full review

24-Hour Gym Access

“Having access to a gym that is open 24 hours was a huge bonus for me. It allowed me to work out whenever I found the time, which I greatly appreciated. The gym facilities were well-maintained, making it easy to stay fit even while traveling.” view full review

General

No smoking on site
Free Wi-Fi
On-site car park
Handicap parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Pet amenities available
Housekeeping
Tours/Ticket assistance

Dining

Outdoor dining area

Business

Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Spa & wellness centre
Sauna
Turkish bath
Jacuzzi

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

Via Museo, Bolzano, Italy, 39100

Map view

Via Museo, Bolzano, Italy, 39100

City landmarks

Landmark

Runkelstein Castle

1.3 mi

Nearby

Museum

South Tyrol Museum of Archaeology

100 ft

Piazza Walther

1700 ft

Square

Waltherplatz

1700 ft

Museum

Bz '18-'45

1900 ft

Via dei Portici

1200 ft

Piazza della Parrocchia 27

Duomo Maria Assunta

1900 ft

Church

Franciscan Friary

1100 ft

Via Cassa di Risparmio 14

Civic Museum of Bozen

300 ft

Church

Dominican Church

1000 ft

Museum

Museion Museo d'Arte Moderna e Contemporanea

1000 ft

Museum

Merkantilmuseum

1100 ft

Park

Parco Petrarca

1800 ft

Castle

Castel Mareccio

900 ft

Museum

Museum of Nature South Tyrol

1900 ft

Square

Piazza delle Erbe

700 ft

Piazza Walther von der Vogelweide

Monumento a Walther Von der Vogelweide

1400 ft

Via Argentieri

1100 ft

Piazza del Grano

House of Pesa

1400 ft

Church

Church of the Sacred Heart

300 ft

Piazza delle Erbe

Fontana Nettuno

800 ft

Piazza della Parrocchia 27

Tesoro del Duomo di Bolzano

1500 ft

Via Museo

700 ft

Via Weggenstein 10

St. George

1900 ft

Piazza del Grano

1400 ft

Square

Piazza del Municipio

2000 ft

Via Andreas Hofer 30

Ca' de Bezzi

2000 ft

Laubengasse 9

BAS - Opfer fur die Freiheit

1600 ft

Church

Chiesa di Sant'Antonio e Convento dei Cappuccini

1500 ft

Castle

Maretsch Castle

1300 ft

Restaurants

Vogele

900 ft

Goethestrasse 3 Altstadt-Fussgängerzone-Obstplatz

Forsterbrau Central

800 ft

Goethe Strasse 6

Bar Gingerino

300 ft

Via Museo 25

Zenzero

400 ft

Via Museo 15

Weisse Traube

500 ft

Via Museo 19

Casa al Torchio

700 ft

Via Museo 2

Cafe Lintner

700 ft

Via Leonardo da Vinci 8

Caffe Theiner

500 ft

Via Museo 62

Franziskaner Backerei

600 ft

Via Dei Francescani 3

Franziskanerstuben

1100 ft

7 Via dei Francescani

Paulaner Stuben

1100 ft

Via Argentieri 16 entrata anche da Via Portici

Reviews and Ratings

Reviews from guests about their experience.

Bill

United States, January 2025

5.4/10

I had a mixed experience at Residence - Palais Hoertenberg. The modern design and central location are definite highlights, making it easy to explore Bolzano. However, some practical issues like the problematic access codes and room amenities left me wanting more.

Rooms

7.0

The room was spacious and modern with a stylish design, but I felt the concrete flooring lacked warmth and the kitchenette could have used more essentials.

Service

6.0

The host was friendly and helpful, especially during the initial challenges with access. However, the reception hours posed a problem for late arrivals.

Location

10.0

Centrally located right on the best pedestrian street, I loved how convenient it was for shopping and dining. Just a short walk to the riverside park was a bonus.

Dining

8.0

Though I didn't dine at the residence, there were plenty of surrounding options to explore. The location makes it great for grabbing a bite nearby.

Facilities

6.0

While the room came equipped with a coffee machine, I wished for better functionality in the kitchenette area. Parking was convenient, but access challenges need addressing.

Irene

United States, December 2024

6.6/10

I had a wonderful stay at Residence - Palais Hoertenberg. The location was fantastic, right in the heart of Bolzano, making it easy to explore the area. My room was well-equipped with modern amenities, especially the touch controls for lighting. However, I found the check-in time a bit late at 3 p.m. and missed having breakfast included in my rate.

Rooms

9.0

My studio room was equipped with everything I needed, and the view from the balcony was lovely. The waterfall shower was a nice touch.

Service

8.0

The reception staff were excellent and very helpful. However, I was slightly surprised that there wasn't a more high-tech check-in option, like a key card instead of a 6-digit code.

Location

10.0

I couldn't have asked for a better location! The hotel is right in the city center on a bustling pedestrian street, making it easy to reach shops and attractions.

Dining

8.0

I didn't have breakfast at the hotel, but there were great local markets nearby where I got fresh fruit and breakfast items, which was a fun alternative.

Facilities

8.0

The gym was open 24 hours, which was a huge perk for me, though it was a bit small. The parking garage was also very convenient.

Kathleen

United States, November 2024

6.6/10

I had a fantastic stay at Residence - Palais Hoertenberg! The hotel is beautifully located right in the heart of Bolzano, making it easy to explore the city. My room was spacious and well-equipped, though I found the air conditioning controls a bit tricky to manage. Overall, it was a good experience, and I'd definitely recommend it to others.

Rooms

9.0

My room was gorgeous, spacious, and had modern amenities like air-conditioning, a smart light system, and a microwave. However, I struggled a bit with the air conditioning settings.

Service

10.0

The staff was incredibly friendly and helpful, especially when I faced an issue with the pin code for the parking garage. They were eager to assist and made me feel welcome.

Location

10.0

The location is excellent, right in the city center on a beautiful pedestrian street. It's just a short walk to shops and restaurants, making it convenient for exploring.

Dining

7.0

I didn't specifically dine at the hotel, but the kitchenette in my room was functional, albeit lacking in certain items like a tea towel.

Facilities

8.0

The hotel had great facilities, including a gym and spa, but I do wish there was a terrace or pool for relaxation.

Luis

United States, November 2024

5.4/10

I had a wonderful stay at Residence - Palais Hoertenberg. The room was very modern and spacious, complete with a comfortable bed and tasteful decorations. The only downside was the parking fee, which felt a bit pricey. Overall, a great experience despite a couple of minor issues.

Rooms

9.0

The room was large, modern, and immaculate. I loved the huge, comfortable bed and the nice patio outside. It felt very welcoming, and the basic dishes and cutlery added a nice touch for snacks.

Service

9.0

The staff was friendly and super helpful. I appreciated the clear check-in instructions, even though I encountered a small hiccup with my room code initially.

Location

10.0

Being right in the city center was fantastic. It was so convenient to have a supermarket across the street and easy access to restaurants and shops. Perfect for exploring.

Dining

9.0

I loved the freshly baked bread available nearby. It made my mornings special and was a good start to the day.

Facilities

8.0

Convenient parking below the building was a plus. I also noticed that there are pet amenities available, which is a nice touch.

Julia

United States, November 2024

6.2/10

I had an overall enjoyable stay at Palais Hoertenberg, as the location was fantastic and the apartment was spacious and modern. However, I faced some challenges with the smart lock system and the street noise, which affected my experience.

Rooms

7.0

The apartment was huge and modern, with a lovely balcony. Yet, the smart lock was confusing, and the LED lights from appliances made it hard to sleep.

Service

6.0

The staff was incredibly friendly and helpful, though I struggled with communication regarding parking and check-in instructions.

Location

10.0

Palais Hoertenberg is perfectly located in the heart of Bolzano, right on the best pedestrian street, making it easy to explore shopping and dining options.

Dining

8.0

There was a nice variety of dining options nearby, which I appreciated during my stay.

Facilities

7.0

The place had good amenities, and I enjoyed having a coffee machine in the room. However, the early closing time of reception could be an issue for some guests.